In this assignment I will examine what the normative, normative and cognitive context is and explain the differences between the contextual approach and the cultural approach on the example of the company McDonalds.Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay I chose McDonalds for this case study because it is a world-class company. Almost everyone can recognize their distinctive golden arches. According to Fox News, McDonald's has 34,480 restaurants in 119 countries. Regulatory Environment The central rudiments of McDonald's regulatory environment are its policies and work rules. McDonald's policies are defined by the code of conduct which you can find on the McDonald's corporate website. All employees must certify that they have read and comply with McDonald's Code of Conduct, "employees also complete regular training on standards, anti-corruption laws and various other company-specific laws, regulations and policies." Regulatory ContextThe central rudiments of McDonald's regulatory context are their roles, habits and working norms. McDonald's has a hierarchy of its job roles. At the top is the restaurant manager, then there is the assistant manager, then the shift manager, then the area manager, then the host and crew instructor, and finally the crew member. All McDonald's employees contribute to their success. Cognitive ContextThe central rudiments of McDonald's cognitive contact are their beliefs, values, and assumptions. McDonald's mission is “to be our customers' favorite place and way to eat and drink.” Our global operations are aligned around a global strategy called Plan to Win, focused on exceptional customer experience: people, products, place, price and promotion. We are committed to continuously improving our operations and enriching our customers' experience.” Contextual or Cultural Approach For McDonald's I believe that the cultural approach is more efficient than the contextual approach. Organizational culture is defined as “the actions, ways of thinking, practices, stories, and artifacts that characterize a particular organization.” Every employee of a company or organization contributes to its culture. The cultural approach examines employees' interactions in the workplace, their norms, what they value, etc. This is more efficient than the contextual approach because the cultural approach focuses on employees and their contributions to the workplace. Without good, hard-working employees, businesses would not succeed. Please note: this is just an example. Get a custom paper from our expert writers now. Get a Custom Essay McDonald's does a great job of making sure their employees are happy and healthy. McDonald's employees like working there because they offer so many great benefits such as: medical insurance, dental insurance, profit sharing, vacation, sabbatical program, employee and employee life insurance, incentive pay, and recognition programs.
tags