They form the link between the management of the facility, doctors and other healthcare professionals, as well as patients and their families. They are the main link between patients and healthcare professionals. A few basic but mandatory steps should be taken to improve the quality of communication, both verbal and nonverbal, in nursing leaders and managers. Motivational materials should be played in hospital rooms and corridors via internal television systems, so that visitors, patients and staff can view the documentaries. It is proven that graphic and video presentations can have a greater impact than written material.2. Nurse leaders and managers should be rewarded in any form to motivate them to make their units friendlier and more comfortable not only for patients but also for their colleagues.3. In a healthcare facility, workers of different age groups are involved. Sometimes there is a generation gap. It is the duty of a good nursing leader to bring everyone together. He or she should be a good listener to hear and understand their problems and should handle the situations with available means