2013). The successful performance of an organization depends on the quality of human resources and how human resources are used to advance the organization's strategic plan (Mohammed et al. 2013). It is recognized that the quality of an organization's human resources depends on the extent of knowledge acquired through training and education, as well as their motivational level (Mohammed et al. 2013). Well-trained staff, who are offered professional development opportunities and a career path, have an emotional reason to stay with the company long-term, thus allowing the organization to recoup the money invested in training. Historically, RNC staff have not been provided training for their roles nor have they been offered professional development. This meant that the organization failed to attract qualified employees. Instead employees were thrust into their roles without training or support, which saw the organization suffer as the number of community members attending the center fell and failed to meet the funding agreement. An HRDNI review for RNCs will identify areas requiring improvement and will be a useful tool to use alongside their strategic plan. Delahaye (2011) states that despite the importance of needs analysis, many organizations do not perform it as frequently or as thoroughly as they should. A needs analysis is