Introduction In today's workforce, it is very common to have colleagues from multiple generations. The four generations currently in the workforce are Traditional, Baby Boomers, Generation X, and Generation Y. Currently, Baby Boomers and Generation Y make up the majority of employees in the workforce. There is great diversity between generations in terms of what motivates them to perform well at work, attitudes towards work, causes of workplace conflict, and workplace communication. Another aspect of generations that presents great diversity is how they learn on the job. For this reason, employers must provide training and development opportunities suited to each generation. Baby Boomers typically prefer traditional classroom training, while Generation Y prefers online and self-paced training. The reason why each generation prefers a particular type of education is a result of their upbringing and the learning method used in school while growing up. For example, the Millennial generation grew up using computers in school environments. Instead of using televisions and VCRs to watch videos as a tool to supplement learning, they used computers, as computers and the Internet made information available at any time. In 1994, 35 percent of schools provided Internet access. In 2003, nearly 100% of adolescents used the Internet to research schoolwork, and approximately 80% used the Internet for all schoolwork (Schullery, 2013). Furthermore, trainers' education influences how they teach, which in turn influences how students learn in their courses. Baby Boomers grew up with traditional classroom training, so this is the most common and comfortable training method...... middle of paper...... Periodicals, 2008.Kapoor, C., Solomon, N ., Understanding and managing generational differences in the workplace, global hospitality and tourism issues, vol. 3, No. 4, pp 308-318, 2011. Lancaster, L., & Stillman, D. (2010). The M Factor: How the Millennial Generation is Disrupting the Workplace. New York, NY: HarperCollins.Schullery, N., Workplace Engagement and Generational Differences in Values, Business Communication Quarterly, 76(2) 252–265. 2013.Spiro, C. (2006), Generation Y in the Workplace, Defense AT&L, pp. 16-19.Stevens, R., Human Capital Management: How to Use Knowledge Management to Transfer Knowledge in Today's Multigenerational Workforce, International Business Research Vol. 3, no. 3; July 2010.Tolbize, A., Generational Differences in the Workplace, Community Living Research and Training Center, University of Minnesota, 2008, pp 1-25.
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