14. Is there anything in particular that can be improved with SKINN? 70% of customers said no and the product is good. Others responded ;The most frequent responses were • Greater variety of fragrances • The product should be longer lasting, lasts 2-3 hours maximum • The price should be slightly lower as it is in a nascent stage on the market. Other suggestions and complaints from customers:Kolkata• Packaging can be improved, one customer complained that his spray nozzle broke both times he purchased the product.• A gift box consisting of all 6 perfumes for gifting purposes.Bangalore • The product is positioned at a lower level in the stores, so it does not attract attention at first, the display can be improved.• Citrus fragrance should be addedMumbai:• Free gifts for loyal customers, since this customer purchased 25 bottles.• Greater availability in the retail sector, the product is difficult to find.