As a manager you have the right to establish a framework that can help you responsibly make the right decision when faced with ethical dilemmas. Managers often face ethical dilemmas. Most ethical dilemmas occur with competitors, customers, subordinates, supervisors, regulators, and suppliers. Among the dilemmas faced by managers, most are due to truthfulness in communications and agreements, pricing policy, perks and kickbacks, employee management, and employee dismissal. There are three types of methods that managers can use to resolve an ethical dilemma. One method that some types of management prefer to use is the human rights method of basing decisions on the premise that human beings are entitled to moral rights; denying these rights to anyone constitutes a violation of these rights and is considered immoral. Another method used by some managers is the utilitarian method, which requires the manager to measure the overall amount of good that could result from a decision. The third method that can be used is the justice method, which focuses on the fair and equitable distribution of costs and benefits between a person or
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