Topic > Communication, ethics and the misinterpretation of…

Conversations are filtered through both verbal communication, in which we explain ourselves to another person, and through non-verbal communication, in which factors such as facial expressions , gestures, paralinguistics, body language and posture, proxemics, gaze, tactile sensation and appearance convey our thoughts to others (Cherry). Misinterpretations can arise if you assume that your interlocutor is rude, and this can create conflict and false accusations that can negatively affect a relationship. A key aspect of managing the interaction is making eye contact with the person who is speaking (lane 76). However, this is not practiced in many Middle Eastern and Asian cultures: in these cultures, eye contact is considered unnecessary or even inappropriate (“The role of eye contact…”). Therefore, one must try to understand how their non-verbal behaviors can be interpreted, in order to respect another person in case cultural differences emerge. Individuals should take responsibility for verifying their own perception of another's nonverbal behavior. For example, when you ask someone how their day went and they respond, “It went great,” but in a bitter, cutting tone of voice, be careful not to immediately assume that the other person is angry and spring to the defense. (“Damn, sorry I asked”). What you need to do is check that